Shipping & Delivery

We are currently shipping throughout the UK and EU and all shipping rates are applied at checkout.
If you would like a quote for shipping to your country, you can contact us at
shipping@therampsupply.co
If you are looking for delivery to the US then unfortunately we can’t help you. But if you like our ramps you will love Keen Ramps! Scroll to the bottom of the page to see what they have to offer! 

Shipping Details
  • Orders of in stock products need to be placed by 9am (GMT) to be dispatched the same day.
  • Orders of in stock products placed after 10am will be dispatched  the next working day.
  • Orders placed after 3pm will be processed the next working day.
  • We dispatch orders Mon - Fri (excluding Bank Holidays).
  • Orders of in stock products placed after 3pm on Friday and over the weekend will be processed on Monday for dispatch the next working day.
  • Next Working Day Delivery is not guaranteed, you should expect delivery within 2-5 business days
  • Please allow an extra working day for deliveries over Bank Holidays. 

 
Possible dispatch delays
* If a product in your order is out of stock you will be informed at the checkout.
* If there are some things that we need to verify on your payment details, we will contact you by phone or email to verify.
* Please note we cannot ship to PO Box addresses. We will contact you for an alternative address.
* We can not be held liable for parcels that are delayed or go missing when the delivery address has been inputted incorrectly or incomplete.
 
How will my goods be packaged?
All ramps, rails and boxes are covered with cardboard and shrink wrapped to ensure we have done our best that your goods arrive in perfect condition. Please feedback to us immediately if you are unhappy with the condition of your goods upon delivery.
 
Will I have to pay additional import duty, tax or charges?
 
Please be aware that if we are shipping outside of the EEA you may be liable to pay import taxes and duties. These are set and regulated by the destination country and we have no control over these charges. If you are unsure whether your order will be subject to such taxes please check with your local import office.
Therampsupply.co.uk is not liable for any additional import tax and or duty charges issued by your country's national import office to you.  Such charges are issued by the country's national import office to the recipient and are not controlled by Therampsupply.co.uk in any way.

Cancellation Fees
Once an order has been dispatched it is not always possible to cancel an order due to the quick delivery times. You may need to wait for your parcel to be delivered and then return the order as outlined on our Returns page.
 

 
*Please be aware that during our sale and busy periods deliveries can take longer